Choose a massage chair in this order: track length against your height, roller dimension for depth control, then features. Most buyers get this backwards — they compare 4D against 3D and never check whether the track reaches their shoulders. Track first, mechanism second, everything else third.
The nine-point checklist
Measure your height and check the track length. 135–145 cm SL suits 165–190 cm. Outside that range, ask before ordering.
Decide where the pain is. Neck and shoulders means SL. Lower back and glutes means L or SL. Calves and feet means dedicated calf rollers, not just airbags.
Pick the mechanism. 3D if you want adjustable depth; 4D if you use it daily and want variable rhythm.
Confirm real zero gravity. Knees clearly above the heart, not just a deep recline.
Check body scan. Without it, the chair follows a generic path.
Measure the room. Include recline clearance. Space-saving models need only a few centimetres; others need a metre.
Check the doorway and stairs. Crated chairs are 80–120 kg and often will not go up a narrow staircase assembled.
Confirm voltage and plug type for your country.
Ask about warranty and parts. Specifically: how long, what it covers, and where replacement parts come from.
How to match a chair to your complaint
Your problem
Prioritise
Desk neck and shoulders
SL track, body scan, shoulder airbags
Lower back ache
L or SL track, lumbar heat, zero gravity
Standing all day, heavy legs
Calf rollers, foot rollers, sequential leg airbags
Bluetooth speakers, ambient lighting, app control, voice assistants and “AI” program selection. All pleasant, none of them changes the massage. If two chairs differ by $600 and the difference is a sound system, buy the cheaper one.
Questions to ask before you pay
What is the exact track length in centimetres?
Is the zero-gravity position one stage or several?
How many airbags, and do the calves have rollers or only airbags?
What is the maximum user height and weight?
What are the crated dimensions and weight?
What does the warranty cover in year two and three?
We answer all six for any chair on this site — just send the model code.
Not sure which chair fits?
Tell us your height, your main complaint and your budget. We reply with two or three models that actually match, with prices.
Check track length against your height first, then pick the roller dimension for depth control, then features. Track decides what the chair can physically reach; everything else decides how it works once it gets there.
What size massage chair do I need?
Most adults between 165 and 190 cm suit a 135–145 cm SL track. Check the manufacturer’s maximum user height and weight, and measure the room including recline clearance.
How much space does a massage chair need?
Allow the chair’s footprint plus recline clearance. Space-saving models need only a few centimetres behind them; conventional models need up to a metre. Also check doorway width and stairs — crated units are 80–120 kg.
What features are not worth paying for?
Bluetooth speakers, ambient lighting, app control and voice assistants. They add price without changing the massage. Spend the money on track length and roller dimension instead.
Start your shortlist here
A spread across the range so you can compare specification against price.